Got Questions? We Have Answers.

We offer a wide range of shipping containers including:

• 20ft Standard Containers — Ideal for storage, workshops, and job sites (160 sq ft)
• 40ft Standard Containers — Maximum storage capacity for warehouses and fleets (320 sq ft)
• 40ft High Cube Containers — Extra 1ft of height (9'6") for tall equipment and conversions
• 20ft High Cube Containers — Compact with extra height
• Reefer Containers — Refrigerated units for temperature-sensitive goods
• Custom Modified Containers — Offices, pop-up shops, container homes, and more

All containers are cargo-worthy unless specified otherwise. We also offer wind & watertight (WWT) and as-is options for budget-conscious buyers.

Cargo-Worthy (CW): Containers that meet international shipping standards. They are structurally sound, wind and watertight, have valid CSC plates, and are suitable for international shipping or long-term storage. These come with a 5-year warranty.

Wind & Watertight (WWT): Containers that are functional for storage but may have cosmetic dents, surface rust, or minor repairs. They are wind and watertight but may not meet strict shipping certification. These are budget-friendly and come with a 2-year warranty.

As-Is: Sold without warranty — best for projects where appearance doesn't matter or for scrap/repurposing.

New/One-Trip: Containers that have made only one ocean voyage — excellent condition with 10-year warranty.

Standard sizes we offer:

• 10ft Container: 10' L x 8' W x 8'6" H (80 sq ft) — available on request
• 20ft Container: 20' L x 8' W x 8'6" H (160 sq ft interior)
• 20ft High Cube: 20' L x 8' W x 9'6" H (160 sq ft, taller ceiling)
• 40ft Container: 40' L x 8' W x 8'6" H (320 sq ft interior)
• 40ft High Cube: 40' L x 8' W x 9'6" H (320 sq ft interior, taller ceiling)
• 45ft Container: 45' L x 8' W x 9'6" H — available on request

Interior dimensions may vary slightly by manufacturer (+/- 2 inches). Contact us for exact measurements.

Yes! We offer custom modification services including:

• Personnel doors and windows (various sizes and styles)
• Roll-up doors, sliding doors, or bi-fold doors
• Insulation (spray foam, rigid board, or batt)
• HVAC systems (mini-split, window units, forced air)
• Electrical (lighting, outlets, breaker panels, pre-wiring)
• Plumbing (sinks, toilets, water lines)
• Interior finishes (drywall, flooring, paint, shelving, workbenches)
• Exterior paint and branding

You can also modify containers yourself after purchase, but note that modifications may void the warranty. We recommend using our professional services for best results.

Yes! Shipping containers are made from heavy-gauge Corten steel (14-gauge minimum), making them highly secure and resistant to pests, rodents, and weather. The lockboxes are designed to accept standard padlocks or high-security locks.

For additional security, we offer:

• Upgraded lock boxes with anti-drill plates
• Crossbar locking systems (adds second locking point)
• Alarm systems and motion sensors (custom install)
• Security camera mounts and pre-wiring

While not completely airtight (small gaps around doors), containers are pest-resistant when doors are properly closed and sealed.

We sell both new (one-trip) and used containers:

• New/One-Trip: Containers that have made only one ocean voyage. These are in excellent condition with minimal wear — 10-year warranty.
• Used/Cargo-Worthy: Containers that have completed multiple trips but still meet shipping standards — 5-year warranty.
• Used/WWT (Wind & Watertight): Functional containers with cosmetic imperfections — 2-year warranty.
• As-Is: Budget containers sold without warranty — best for projects or scrap.

We recommend new containers for conversions (homes, offices) and used cargo-worthy for storage. Our team can help you choose the right option for your needs and budget.

Flat Rate Shipping is $450 throughout the USA.

The $450 flat rate includes professional transport, door-to-door delivery, offloading, shipment tracking, and delivery notification.

No additional residential, remote-area, mileage, tilt-bed, crane, lift-gate, equipment, or failed-delivery surcharges apply.

Estimated delivery is 5–7 business days after payment clearance.

Orders are prepared and dispatched after cleared funds are confirmed. Delivery times are estimates and may be affected by carrier scheduling, severe weather, road conditions, or other circumstances outside our reasonable control.

Yes. We deliver throughout the USA, subject to product availability, lawful carrier access, and safe delivery-site conditions.

Flat Rate Shipping is $450 throughout the USA, with no additional residential, remote-area, equipment, or destination surcharges.

Estimated delivery is 5–7 business days after payment clearance. Delivery to locations requiring ocean transport may take longer, and the estimated schedule will be confirmed before dispatch without changing the advertised $450 flat shipping rate.

International delivery outside the USA may be available separately and is not covered by this domestic shipping statement.

Please prepare your site before the scheduled delivery:

• Access width: At least 14 feet of clear width for the delivery vehicle
• Height clearance: At least 16 feet, clear of power lines, tree branches, and other obstructions
• Ground surface: A level, firm, and dry surface suitable for the container and delivery vehicle
• Turning space: Approximately 45–50 feet of turning radius where required
• Placement base: Concrete blocks, railroad ties, or compacted gravel are recommended for long-term placement
• Permits: Customers are responsible for permits or approvals required by local authorities

If the site cannot be accessed safely, delivery may need to be rescheduled. No additional failed-delivery surcharge will be added.

Absolutely! Once your container is dispatched, you will receive:

• GPS tracking link via SMS or email (opt-in required)
• Real-time location updates showing the carrier's current position
• Estimated delivery window with 24-hour advance notice from the driver
• Proof of delivery with photos upon completion
• Dispatch notification email with carrier details

You can also call our dispatch team at 1-888-555-0123 for status updates. We believe in full transparency throughout the delivery process.

Please notify our logistics team before dispatch if the site has narrow streets, low bridges, steep driveways, restricted entrances, overhead obstructions, or limited turning space.

We will review the access information and arrange an appropriate delivery approach where safely and operationally possible. Tilt-bed, crane, lift-gate, or other suitable delivery equipment may be coordinated when required.

Flat Rate Shipping remains $450 throughout the USA, and no additional access or delivery-equipment surcharge applies.

If safe access is not possible, we will contact you to agree on a suitable delivery point or rescheduled delivery arrangement.

We currently accept Bank Transfer only.

• ACH bank transfer
• Domestic wire transfer
• Funds typically clear within 1–5 business days, depending on your financial institution.

Orders are processed only after funds have fully cleared into our account.

We do not currently offer financing, lease-to-own, rent-to-own, or installment payment plans.

Payment must be made in full by bank transfer. Order processing begins only after the transferred funds have fully cleared into our account.

Commercial buyers placing multiple-container orders may contact our sales team for product-quantity pricing, but approved payment remains due by bank transfer.

Sales tax is collected based on your shipping address (destination-based sourcing). We collect tax in states where we have established economic nexus under the South Dakota v. Wayfair ruling.

States where we currently collect sales tax: Connecticut (6.35%), New York, New Jersey, Pennsylvania, Massachusetts, Florida, Texas, California, Illinois, Ohio, Georgia, North Carolina, and others.

Connecticut customers: 6.35% sales tax applies to all deliveries within the state under Connecticut General Statutes § 12-408.

Tax-exempt organizations must provide a valid exemption certificate before order processing. The tax amount is calculated and displayed at checkout. For states where we do not collect tax, you may be responsible for remitting use tax directly to your state.

Bank transfers are verified after cleared funds are received in our account.

• Funds typically clear within 1–5 business days, depending on your financial institution.
• Container allocation, order preparation, and dispatch begin only after payment has fully cleared.
• Estimated delivery is 5–7 business days after payment clearance.

No. We provide transparent pricing before purchase.

Your order total may include:

• The displayed or quoted container price
• $450 Flat Rate Shipping throughout the USA
• Applicable sales tax shown before payment
• Optional product modifications or services expressly selected by you

No additional residential, remote-area, mileage, crane, tilt-bed, lift-gate, access, or failed-delivery surcharge applies.

We offer a 30-day return policy on eligible containers. To qualify for a return:

• Return request must be initiated within 30 calendar days of delivery date
• Container must be in original, unused condition with no modifications
• Container must be free from damage caused by customer handling or site conditions
• Return must be shipped back within 7 days of receiving your RMA number
• A 15% restocking fee applies (waived if return is due to our error)

Non-returnable items: Custom-modified containers, as-is containers, reefer containers, clearance items, and wind & watertight (WWT) containers are final sale.

To initiate a return, email info@tuaruscontainerservice.com with "RETURN REQUEST - [Order Number]" in the subject line.

Approved refunds are processed within 14 days to the original payment method.

Warranty coverage depends on container condition at purchase:

• New/One-Trip Containers: 10-year limited structural warranty
• Cargo-Worthy Containers: 5-year limited structural warranty
• Wind & Watertight (WWT): 2-year limited warranty
• As-Is Containers: No warranty — sold "as-is, where-is"

Covered under warranty: Manufacturing defects in steel, failed door seals/gaskets, structural cracks/welding failures, rust-through on new containers, floor rot or delamination.

Not covered: Cosmetic surface rust or paint fading, damage from improper site preparation, forklift misuse or overloading, modifications made after delivery, acts of nature (storms, floods, earthquakes), vandalism, theft, or unauthorized entry.

Before signing the delivery receipt (Bill of Lading):

• Inspect the container thoroughly before signing
• If you see damage, note it clearly on the Bill of Lading
• Take photos of the damage from multiple angles
• You have the right to refuse delivery of a severely damaged container
• Contact us immediately at 1-888-555-0123

After signing (concealed damage):

• Notify us within 48 hours of delivery
• Provide photos and a detailed description of the damage
• We will file a claim with the carrier on your behalf
• We will arrange for repair, replacement, or refund as appropriate

Important: Under Connecticut General Statutes § 42a-2-513, your signature without noting damage constitutes acceptance of the container's condition.

Yes, subject to the following timeline and conditions:

• Within 24 hours of payment clearance: Full refund, no cancellation fee
• After 24 hours but before dispatch: 15% cancellation fee applies (covers administrative and logistics costs)
• After dispatch: Cancellation not permitted — order is considered final. You may still return the container under the 30-day return policy, subject to return shipping and restocking fees.

Custom orders: Custom-modified containers cannot be cancelled once fabrication has begun. Deposits on custom orders are non-refundable. Lead times for custom orders range from 2-8 weeks depending on complexity.

A restocking fee covers the costs of processing returned inventory, inspection, cleaning, and returning the container to sellable condition.

Restocking fee schedule:

• Standard container (20ft/40ft): 15% of original purchase price
• High cube container: 15% of original purchase price
• Containers with minor modifications: 25% (if approved for return — typically non-returnable)
• Bulk orders (3+ containers): 20% per container returned

No restocking fee when: Return is due to our error (wrong container shipped, manufacturing defect covered under warranty).

Example calculation: Container purchased for $3,500. 15% restocking fee = $525 deducted. Refund amount = $2,975.

Return shipping responsibility depends on the reason for return:

• Customer-initiated return (change of mind): You pay all return shipping costs. We recommend using a carrier that provides tracking and insurance, as we are not responsible for damage during return transit. Estimated return shipping: 20ft container $450-$750, 40ft container $600-$1,000.
• Return due to our error (wrong item shipped): We cover all return shipping costs and will arrange pickup of the incorrect container.
• Return due to defect (warranty): Warranty claims follow our Warranty Policy. Return shipping for warranty claims is customer's responsibility unless defect is confirmed and covered.

Cost-saving tip: Before initiating a return, consider that return shipping costs and restocking fees may be significant. We encourage customers to thoroughly inspect containers upon delivery and contact us with any concerns before requesting a return.

We offer a full range of custom modifications to transform standard containers into functional spaces:

• Doors: Personnel doors (steel or aluminum), roll-up doors, sliding doors, bi-fold doors, double doors
• Windows: Fixed, sliding, casement, or emergency egress windows (various sizes)
• Insulation: Spray foam (highest R-value), rigid board, or batt insulation for climate control
• HVAC: Mini-split systems (heating/cooling), window units, roof-mounted forced air systems
• Electrical: LED lighting, outlets (standard or GFCI), breaker panels, pre-wiring for appliances
• Plumbing: Sinks, toilets, water heaters, water lines, drain lines (for office or living spaces)
• Interior Finishes: Drywall, plywood, flooring (vinyl, rubber, or wood), paint, shelving, workbenches, cabinetry
• Exterior: Custom paint and branding, siding (wood or metal), roof overhangs, awnings

Contact us for a custom quote — lead time is typically 4-8 weeks depending on complexity.

Absolutely! We specialize in container conversions for a wide range of applications:

• Mobile Offices / Job Site Offices: Insulated, wired, with windows, personnel doors, and HVAC — fully functional workspace delivered to your site.
• Popup Shops / Retail Spaces: Custom layouts, display windows, branding, point-of-sale areas.
• Container Homes / ADUs (Accessory Dwelling Units): Multi-container configurations, full insulation, plumbing, electrical, kitchens, bathrooms. We can help with design and permitting guidance.
• Workshops / She Sheds / Man Caves: Basic to fully finished spaces with workbenches, storage, and climate control.
• Medical or Dental Clinics: Medical-grade finishes, plumbing for sinks, exam room layouts.
• Classrooms / Training Centers: Acoustical treatments, whiteboards, IT pre-wiring.
• Restrooms / Concession Stands: Plumbing, fixtures, commercial-grade finishes.

We handle everything from initial design to final delivery. Building permits and local zoning compliance are your responsibility — we recommend checking with your local building department before ordering.

Lead times vary based on the complexity of your project:

• Basic modifications (personnel door, windows, paint): 2-4 weeks
• Medium modifications (insulation, electrical, basic HVAC): 4-6 weeks
• Full conversions (office, living space, plumbing, finished interior): 6-8 weeks
• Complex multi-container builds: 8-12 weeks

Rush orders: We offer expedited service for an additional fee (typically +25% of modification cost). Rush orders can reduce lead time by 30-50% depending on current workload and material availability.

We will provide an estimated timeline with your custom quote. Timelines begin after design approval and deposit receipt. Weather, material availability, and shipping may affect lead times.

Yes! Our in-house design team can help bring your vision to life:

• Concept design: We work with you to understand your needs and create a layout that maximizes space and functionality.
• CAD drawings: Professional 2D and 3D CAD drawings showing floor plans, elevations, and electrical/plumbing layouts.
• Material selection: Guidance on insulation types, flooring, finishes, windows, doors, and HVAC systems.
• Permit assistance: We can provide stamped drawings and specifications to help with building permit applications (final approval is your responsibility).

Design fees start at $500 for basic layouts and are credited toward your final purchase. For complex projects, design fees are quoted separately. Contact us to schedule a design consultation.

Tuarus Container Service has proudly served customers since 2015.

Our headquarters is located at 1122 MAIN ST, STAMFORD, CT 06902.

We are committed to providing quality shipping containers, responsive customer service, transparent product information, and dependable delivery solutions for residential, commercial, agricultural, and industrial customers.

Business licensing, insurance, payment processing, and carrier documentation are maintained where required for the services provided.

Commercial customers may contact our team to request relevant documentation for their order or delivery requirements.

Container availability varies by size, condition, location, and current stock.

Pickup may be available by prior arrangement. Customers must contact us before travelling so our team can confirm the container, pickup location, collection requirements, and appointment time.

Custom and modified containers require additional preparation or fabrication time. Estimated availability will be provided with your quote.

We take customer privacy seriously. Our privacy practices include:

• No sale of personal information: We do not sell customer information to third parties for marketing purposes.
• Bank-transfer privacy: Payment confirmation details are used only to verify payment, process the order, prevent fraud, maintain legally required records, and provide customer support.
• Limited data sharing: We share information only with service providers reasonably necessary to process orders, arrange delivery, operate the website, prevent fraud, or meet legal obligations.
• Connecticut privacy rights: Eligible Connecticut residents may request access to, correction of, deletion of, or a copy of covered personal data, subject to applicable legal exceptions.

For complete information, review the Privacy Policy or contact privacy@tuaruscontainerservice.com.

Volume pricing may be available for qualifying multi-container purchases:

• 3–5 containers: Up to 5% off eligible container prices
• 6–10 containers: Up to 10% off eligible container prices
• 11–20 containers: Up to 15% off eligible container prices
• 21+ containers: Contact us for a written product quote

Discounts apply only when confirmed in a written quotation and may depend on container type, condition, stock, and delivery location. Custom modifications are quoted separately.

The advertised $450 Flat Rate Shipping policy remains unchanged.

We're here to help! You can reach us through any of these channels:

• Phone (Sales & Support): 1-888-555-0123 — Monday-Friday, 8 AM - 7 PM ET
• Email (General): info@tuaruscontainerservice.com
• Mailing Address: 1122 MAIN ST, STAMFORD, CT 06902
• Website Contact Form: https://tuaruscontainerservice.com/contact

We aim to respond to all email inquiries within 2 business hours during business days. For urgent delivery issues, please call our dispatch team directly.

Our listed business location is:

1122 MAIN ST
STAMFORD, CT 06902

Visiting hours: Monday through Friday, 9 AM to 5 PM ET (by appointment recommended).

Visits, inspections, consultations, and pickups are available only when confirmed in advance.

Please note: Contact our team before visiting to confirm whether an appointment or collection can be accommodated at this location.