Shipping Policy
Shipping & Delivery Information
Standard orders are typically handled within 1–2 business days after payment clearance and delivered within an additional 4–5 business days. Estimated total delivery time is 5–7 business days, subject to destination, site access, carrier scheduling, weather, and other circumstances outside our control.
Simple, Transparent Pricing
Flat Rate Shipping is $450 throughout the USA with no additional delivery surcharges.
✅ Includes professional placement at your site
Estimated Delivery Time
Estimated total delivery time is 5–7 business days after payment clearance, including 1–2 business days for order handling and 4–5 business days for transit.
✅ Handling: 1–2 business days | ✅ Transit: approximately 4–5 business days | ✅ Estimated total: 5–7 business days
1. Flat Rate Shipping — $450
Tuarus Container Service offers a simple, transparent $450 flat rate shipping fee for all standard container deliveries within the contiguous United States. This flat rate applies to:
- 20ft Standard Containers — Same flat rate, no additional mileage fees
- 40ft Standard Containers — Same flat rate as 20ft containers
- 40ft High Cube Containers — Same flat rate, no upcharge for extra height
- Any delivery distance within the contiguous 48 states — from New York to California, Florida to Washington
- Professional placement — Our driver will place the container within 50 feet of the truck
💰 What's Included in the $450 Flat Rate
- Door-to-door delivery from our regional distribution center
- Professional flatbed or tilt-bed carrier
- Driver-assisted offloading and placement
- Real-time GPS tracking link
- 24-hour delivery notification call
- Proof of delivery with photos
✅ Flat Rate Shipping
Flat Rate Shipping is $450 throughout the USA. No additional residential, remote-area, crane, tilt-bed, lift-gate, mileage, or failed-delivery surcharges apply.
2. Delivery Timeline: 5–7 Business Days
Once payment has fully cleared, standard orders are processed within 1–2 business days. Transit generally takes an additional 4–5 business days, creating an estimated total delivery timeframe of 5–7 business days for eligible contiguous-United-States destinations. This timeframe is an estimate rather than an unconditional guarantee and may be affected by destination, site readiness, carrier availability, weather, road conditions, holidays, or other operational circumstances.
Order Confirmed
Payment cleared and order confirmed
Day 0Order Handling
Container allocated, inspected, scheduled and prepared for dispatch
1–2 business daysIn Transit
Carrier transports the container to the confirmed delivery address
Approximately 4–5 business daysEstimated Delivery
Delivery and placement completed when site conditions permit
Total: 5–7 business days⚠️ Important Timing Note (Connecticut Law)
The estimated 5–7 business-day timeframe begins after payment has fully cleared. Payment-processing time is separate and depends on the selected payment method and financial institution. Orders are not allocated or dispatched until cleared funds are confirmed.
3. Shipping Methods & Equipment
We partner with specialized flatbed and tilt-bed carriers to ensure safe, damage-free delivery of your shipping container. All deliveries are covered by the $450 flat rate throughout the USA.
Flatbed Delivery (Standard)
Included in $450 flat rate. Container delivered on a flatbed trailer with rollers for offloading.
Requires 14ft vertical clearance
4. Delivery Area — All 50 States
Tuarus Container Service delivers to every state in the United States. The $450 flat rate applies to the contiguous 48 states. Below are estimated transit times from our regional distribution centers:
Connecticut Customers: As our home state, deliveries within Connecticut are prioritized and typically arrive within 2-3 business days from payment clearance. The $450 flat rate still applies — no additional local fees.
5. Delivery Site Requirements
To ensure safe and successful delivery, please prepare your site according to these requirements.
📋 Site Preparation Checklist
- Access Width: Minimum 14 feet of clear width for delivery truck
- Height Clearance: Minimum 16 feet (power lines, tree branches, low bridges)
- Ground Surface: Level, firm, dry surface (gravel, concrete, or compacted soil)
- Turning Radius: Delivery truck requires approximately 45-50 feet turning radius
- Ground Preparation: We recommend concrete blocks, railroad ties, or compacted gravel base for long-term placement
- Permits: Customer is responsible for any local permits required for container placement
No additional delivery fees apply. Flat Rate Shipping is $450 throughout the USA.
6. Order Tracking & Notifications
We keep you informed at every stage of your container's journey:
- Order Confirmation: Immediate email after payment clearance
- Dispatch Notification: Email with carrier details and estimated delivery window
- GPS Tracking Link: Real-time location updates sent via SMS or email (opt-in required)
- 24-Hour Delivery Notice: Call or text from driver one day before arrival
- Proof of Delivery: Signed delivery receipt and photos upon completion
7. Delivery Inspection & Damage Claims
Inspect Before Signing: Upon delivery, inspect your container thoroughly before signing the Bill of Lading (BOL) or delivery receipt. Note any damage, dents, or issues directly on the paperwork.
Concealed Damage: If you discover damage after delivery (not visible at time of drop-off), notify us within 48 hours with photos. We will file a claim with the carrier on your behalf.
⚠️ Connecticut Consumer Protection Notice
Under Connecticut General Statutes § 42a-2-513 (Acceptance of Goods), your signature on the delivery receipt without notation of damage constitutes acceptance of the container in its delivered condition. Always inspect before signing. Refusal to accept a damaged container is your right — contact us immediately at info@tuaruscontainerservice.com.
8. Residential vs. Commercial Delivery
Commercial Delivery: Standard delivery to businesses, warehouses, farms, and industrial sites with adequate loading dock or yard space. Included in $450 flat rate.
Residential Delivery: Residential deliveries are included under the $450 Flat Rate Shipping throughout the USA.
9. International Shipping (Canada & Mexico)
We ship containers to Canada and Mexico on a case-by-case basis. The $450 flat rate does NOT apply to international shipments. Delivery times range from 10-21 days depending on customs clearance and distance. Customers are responsible for all customs duties, taxes, and brokerage fees. Please contact us directly for an international shipping quote.
10. Delays & Force Majeure
The estimated 5–7 business-day timeframe may be affected by circumstances beyond our reasonable control, including:
- Severe weather conditions (hurricanes, blizzards, floods)
- Road closures or infrastructure issues
- Carrier strikes or labor disputes
- Government-imposed travel restrictions
- Natural disasters or acts of God
In the event of a delay, we will notify you immediately with an updated estimated delivery date. If a material delay occurs, we will provide an updated estimated delivery date and explain the available cancellation or refund options under the applicable order terms and law.
11. Shipping Support & Contact
📧 Shipping & Logistics Team
Email: info@tuaruscontainerservice.com
Phone: 1-888-555-0123 (Shipping Department, Mon-Fri 8AM-6PM ET)
Mailing Address: 1122 MAIN ST, STAMFORD, CT 06902
Website: https://tuaruscontainerservice.com
For urgent delivery issues or to reschedule a delivery, please call our dispatch team directly.
This Shipping Policy complies with Connecticut General Statutes:
- § 42a-2-309 (Shipment and delivery timing)
- § 42a-2-513 (Acceptance of Goods — inspection rights)
- § 42-110a to 42-110q (Connecticut Unfair Trade Practices Act — transparent delivery practices)
- § 42-358 (Delivery Disclosure Requirements for Consumer Goods)