Warranty

Tuarus Container Service Warranty Policy
Limited structural warranty on new and used shipping containers. Coverage varies by container condition.
Official Warranty Policy

Tuarus Container Service Warranty

Our warranty protects your investment with clear coverage for manufacturing defects and structural failures. Coverage varies by container condition — new units receive 10-year protection, used units receive 1-5 years.

Warranty Coverage By Condition

Every container grade comes with specific protection levels. Choose the option that fits your project needs.

New / One-Trip Containers

10 Years
  • Structural integrity (roof, walls, frame)
  • Wind and watertight seals
  • Door operation and locking rods
  • CSC plating validity
  • Factory paint adhesion

Cargo Worthy Containers

5 Years
  • Structural integrity (major components)
  • Wind and watertight seals
  • Door functionality
  • Floor strength (forklift rated)

Wind & Watertight (WWT)

2 Years
  • Wind and watertight seals
  • Door operation
  • Basic structural soundness

As-Is Containers

No Warranty
  • Sold "as-is, where-is"
  • No guarantees provided
  • Buyer accepts all risk

What We Warranty

✅ Covered Items

  • Manufacturing defects in steel
  • Failed door seals / gaskets
  • Structural cracks / welding failures
  • Rust-through on new containers
  • Floor rot or delamination

🔍 Inspection Includes

  • CSC plate verification
  • Door operation test
  • Seal integrity check
  • Floor load test
  • Wall / roof alignment

⚠️ Warranty Does NOT Cover

  • Damage from improper ground preparation or uneven surfaces
  • Cosmetic surface rust or paint fading
  • Damage from forklift misuse or overloading
  • Modifications made after delivery
  • Acts of nature (storms, floods, earthquakes)
  • Vandalism, theft, or unauthorized entry

📋 How Claims Work

  1. Notify us within 7 days of discovering any defect
  2. Provide photos and container ID#
  3. Our team inspects (remotely or on-site)
  4. Repair, replace, or refund at our discretion
  5. Customer responsible for return shipping unless defect proven

📞 Contact Warranty Support

Email: info@tuaruscontainerservice.com

Phone: 1-888-555-0123

Hours: 24/7 support — Claims processed within 48 hours

Every Tuarus Container is Backed

Choose with confidence. Our warranty ensures your container arrives ready to work — or we'll make it right.

Get Your Container Quote