Your Privacy Matters to Us

1. Information We Collect

To provide you with shipping container quotes, deliveries, and support, we collect the following categories of personal information:

2. How We Collect Information

We collect information through:

• Direct interactions: When you request a quote, place an order, contact support, or sign up for newsletters
• Automated technologies: Cookies, server logs, and analytics tools (Google Analytics, Meta Pixel) when you browse our website
• Third-party sources: Payment processors, shipping carriers, and lead generation partners (with your consent)

3. How We Use Your Information

We use your personal data for the following legitimate business purposes — all compliant with Google Merchant Center policies:

Google Merchant Center Compliance: We do not sell customer data to third parties for advertising. Any data shared with Google (e.g., for remarketing) is anonymized and complies with Google's prohibited content policies. We never collect sensitive payment data beyond what is necessary for transaction processing via PCI-compliant gateways.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and support advertising. You can manage cookie preferences through our cookie banner or browser settings.

🔔 Google Consent Mode: Our website implements Google Consent Mode v2, which adjusts Google tags based on user cookie preferences — fully compliant with Google Merchant Center's EU and CT privacy requirements.

5. Data Sharing & Third Parties

We never sell your personal information. We may share data only with:

Connecticut Data Privacy Act (CTDPA) Compliance: As a business serving Connecticut residents, we provide the right to opt-out of data processing for targeted advertising and the right to access, correct, delete, or port your data (see Section 7).

6. Data Security & Retention

We implement industry-standard safeguards: SSL encryption, firewalls, access controls, and regular security audits. Payment data is processed through PCI DSS Level 1 compliant gateways — we do not store full credit card numbers on our servers.

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax records kept for 7 years). You may request deletion at any time.

7. Your Privacy Rights (CTDPA)

If you are a resident of Connecticut, you have the following rights under the Connecticut Data Privacy Act (effective July 1, 2023):

• Right to Confirm & Access: Know whether we process your data and access that data
• Right to Correct: Request correction of inaccurate personal information
• Right to Delete: Request deletion of your personal data (subject to legal exceptions)
• Right to Data Portability: Obtain a copy of your data in a portable format
• Right to Opt-Out: Opt out of processing for targeted advertising and sale of data (we do not sell data)
• Right to Appeal: If we deny your request, you may appeal within 60 days

For all users (Google Merchant Center requirement): You may opt out of personalized advertising via Google Ad Settings or the NAI opt-out page.

8. Children's Privacy

Our services are directed to businesses and adults over the age of 18. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

9. Do Not Track & Global Privacy Control

Our website honors Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will automatically treat it as an opt-out of data sharing for cross-context behavioral advertising.

10. Contact Us & Privacy Complaints

11. Changes to This Privacy Policy

We may update this policy to reflect changes in legal requirements or our practices. Material changes will be notified via email (if you have an account) or through a banner on our website. The "Last Updated" date at the top of this policy indicates when changes were made.